National Testing Agency (NTA) has established a Query Redressal System (QRS), an online web-enabled system developed by NTA. QRS is the platform based on web technology which primarily aims to enable submission of queries/grievances by the Registered Candidate(s) of IIFT MBA(IB) 2021-23 Examination with (24x7) facility for speedy and favourable redressal of the queries/grievances. A Unique Registration Number will be generated for tracking the status of the queries/grievances. The Registered Candidate(s) are advised to use the online facility in the "Candidate Login" for speedy and favorable response.
NTA Helpdesk: 0120-6895200 (Operational 09:30 AM to 06:00 PM during working days)
For Payment related issues:
1. If Paying using ICICI Bank :
Level | Name | Email ID | Contact No. |
1 | Aiysha Khatun | support[dot]nta[at]ingenico[dot]com | 01204728426 |
2 | Karan Sinha | karan[dot]sinha[at]icicibank[dot]com | 8826107923 |
3 | Jai Sethi | Jai[dot]sethi[at]icicibank[dot]com | 9013799596 |
2. If Paying using PAYTM:
Level | Name | Email ID | Contact No. |
1 | Education Payment Support | education[dot]support[at]paytm[dot]com | 0120-4789521 |
2 | Manasvi Haseeja | education[dot]support[at]paytm[dot]com | 0120-4789522 |
3 | Ambreen Fatma | education[dot]support[at]paytm[dot]com | -- |